Questions or Comments?

Dallas Water Utilities is committed to serving the citizens of Dallas and values the communication and feedback from community. We encourage our Walcrest neighbors and residents in the Dallas Community to email questions or comments using the form below.

Additionally, Dallas 311 provides access to non-emergency City Services 24 hours a day, 7 days a week through the DALLAS 311 app available on via your iPhone or Android​ device.​

Contact Us by Phone

In a life-threatening emergency, dial 911.

For a non-emergency facility issue or concern, dial 311 for the City of Dallas’ information line.

For neighborhood questions about the Walcrest project, dial 469-249-9359.

Eva Gorgi, PE for Dallas Water Utilities – Water Facilities Project Management | Office: 214-671-9559