Frequently Asked Questions

How long will construction last?  Through Fall 2019.

Will we be able to use the sidewalk on Hillcrest and Walnut Hill?  For public safety, sidewalks adjacent to construction activities will be closed.

Will construction of the new facility affect the quality of our drinking water?  All connections between the facility and the Dallas Water Utilities distribution system will be disconnected during construction and then reconnected when the new facility and pipelines are ready to be placed in service.

Will we experience any service interruptions during construction?  Service interruptions are not anticipated.

How much will this project cost? The construction contract was awarded for $36,780,500. 

Will I see an increase in my water bill because of this project? Water rates are used to fund future projects.  This project was funded by previously established water rates.

Will you share more updates? Regular updates will be posted here on our website. Information will also be available through social media channels. Find us on Facebook – Walcrest Pump Station. Follow us on Twitter @Dallas_Walcrest.

Who can I contact for further questions? Please direct all inquiries through the e-mail query on our Contact page.